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Job Title:Administrator
Description:Administrator - Romford, Essex, Essex Our client is one of the UK's leading specialists in business process outsourcing services. The focus of the business is to improve the operations of our clients, reducing the cost of in-house services by providing solutions that improve efficiency and allow clients to focus on their core activities. As a fast paced business in a high-growth sector, we encourage our team to live our values of client success; sustainable growth; breakthrough innovation; continuous improvement and dynamic talent. An exciting opportunity for an Administrator role has arisen in Romford. This role gives the opportunity to become involved in a variety of complex administrative tasks and projects. Duties will include the following:- • To ensure that day-to-day tasks, regular tasks and projects are carried out within service levels and according to procedures and with full compliance for FSA, HMRC, Pensions Regulator and other rules/regulations. This includes calculating, checking and authorising tasks and participating in projects. • To respond to written and verbal enquiries received from policyholders and IFA's. • Process policy alterations, claims and other complex servicing on life and pension policies, in priority order, to maintain day to day service level agreements. • To answer any incoming telephone calls from policyholders, IFA's and other enquirers in connection with life or pension policies, or any general enquiry. • To record details of telephone calls and incoming post on relevant systems, in order for work to be scheduled to the individual and the team. • To participate fully in departmental and team meetings in order to relay information and promote effective communication. • To participate in project work where required. • To promote and support open and honest communication and be able to communicate issues effectively to all audiences. This includes developing excellent relationships with our clients. • To assist with data integrity improvements and ensure errors identified are corrected quickly. Applicants should have the following:- • A minimum of 1 year's experience of administration of Life and Pensions Products. • Strong verbal and written communication skills. • Thorough and high level of accuracy and attention to detail. • A positive and flexible approach to work. • Previous experience of working with the Amarta system is desirable. • Excellent planning, organising and time management skills. • Strong use of initiative. • A motivated team player with strong client focus.
Type:Permanent
Financial
Qualifications:
General
Qualifications:
Systems
Experience:
Salary Range:£17000/annum
Benefits:
Location:Essex
Job URL:http://www.accjobs.com/42952/job.php


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